Refund Policy
Effective Date: March 28th, 2023.
This Refund Policy (“Policy”) applies to all training programs, products, and coaching calls provided by Sarah HQ LLC, operating under the website SarahSugar.com (“Company”). By engaging in any of our training programs, purchasing products, or participating in coaching calls, you (“Client”) agree to be bound by the terms and conditions outlined in this Policy.
- Refund Policy
1.1 The Company does not offer refunds for any training programs, products, or coaching calls purchased. This includes but is not limited to fees paid for online courses, digital products, physical merchandise, and coaching sessions.
1.2 The Client acknowledges and agrees that once payment has been made for a training program, product, or coaching call, it is non-refundable. This includes all upfront fees, deposits, or any partial or full payments made toward the service.
1.3 In the event that the Client requests a refund, the Company reserves the right to deny the request and decline any further service obligations related to the initial payment.
- Tailored Solution
2.1 Instead of providing a refund, the Company may, at its sole discretion, offer an alternative product or service that is tailored to the amount paid by the Client. This may include providing access to a different training program, offering additional products or resources, or arranging an alternative coaching session, subject to availability and agreement between the Company and the Client.
2.2 The specific details and scope of the tailored solution will be determined by the Company based on the amount paid by the Client and the value that can be provided through an alternative product or service.
2.3 The Client understands and agrees that the alternative product or service offered as an alternative to a refund may differ from the original purchase in terms of content, format, and delivery.
- Educational Disclaimer
3.1 The training programs, products, and coaching calls offered by SarahSugar.com are intended for educational purposes only. The information provided is not intended as a substitute for treatment, diagnosis, or consultation with a licensed mental health provider.
3.2 No counseling or therapeutic relationship is formed by purchasing our products or participating in coaching calls. The Company strongly recommends seeking professional advice from a qualified mental health provider for any individual concerns or issues.
- Affiliate Disclosure
4.1 SarahSugar.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to SarahSugar.com. This means that the Company may receive a commission from purchases made through certain links on the website.
- Limitations
5.1 This refund policy outlined in this document is applicable to all Clients engaging in training programs, purchasing products, or participating in coaching calls provided by the Company.
5.2 This Policy does not affect the statutory rights of the Client, including any consumer rights protected by the applicable laws and regulations of the jurisdiction in which the Client resides.
- Modification of Policy
6.1 The Company reserves the right to modify or amend this Policy at any time, without prior notice, to reflect changes in business practices, legal requirements, or as deemed necessary by the Company.
6.2 Any modifications to this Policy will be effective immediately upon posting on the Company’s website. It is the responsibility of the Client to review this Policy periodically for updates.
By engaging in any training programs, purchasing products, or participating in coaching calls provided by the Company, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Refund Policy. If you have any questions or concerns regarding this Policy, please contact our customer support team at hello@sarahsugar.com
This Policy was last updated on March 28th, 2023.